1. Damage Assessment
Find Hidden Damage
Insurance Approval
2. Body Repairs
Parts Issues
• Back Order
• Damaged
• Mispackaged
Parts Parts deemed repairable
that need to be replaced
3. Paint Application
Paint Imperfections
• Texture
• Particles
Blend Approval
4. Assemble
Defective Parts
Damage During Assembly
Computer Resets
• SRS
• ECM
Fit and Finish
5. Delivery
Payment