Before I went to the south location, I tried the location up north and had an unpleasant experience. The two... read moreBefore I went to the south location, I tried the location up north and had an unpleasant experience. The two employees whom I spoke with lacked customer service skills and I was left disappointed and frustrated. The representative at the front desk was somewhat rude, giving off unnecessary attitude.However, I heard great reviews about Tracy's and decided to take my services down south. The atmosphere and professionalism was strikingly different! Greg and the lady at the front desk, I did not get her name, were so professional and swift with their answers! Greg did an amazing job keeping me updated with the whole process and went above and beyond with his services. The insurance adjuster was not easy to work with, so I'm happy Greg was able to contact him multiple times.The difference between my car when I took it in versus when I got it back was shocking! It's almost as if I never got into an accident. The body work, paint job, etc was perfectly blended together. Shoutout to the team who worked on my car, I don't know who they are but thank you!! I don't plan on getting into another accident, but if I do I'll come back to this location. read less
Best body repair for Honda/Acura, Subaru, Nissan/Infiniti, GM, Ford, BMW, Audi/Volkswagen, and many other makers in eastern Nebraska. PS... read moreBest body repair for Honda/Acura, Subaru, Nissan/Infiniti, GM, Ford, BMW, Audi/Volkswagen, and many other makers in eastern Nebraska. PS this is my family owned business so I might be a little biased but our business strives for factory finish repairs, customer service, and the most cutting edge tools & technology to provide both. Thanks eastern Nebraska for recommending your friends and family to Tracy's body shop. Its our pleasure to serve you for over 50 years! read less
Greg was very detailed oriented! All around awesome experience! Thank you!
Great service. Work was completed exactly when expected. Friendly staff. Great communication.
They was very prompt to get on my estimate the same day within a couple hrs of it showing up... read moreThey was very prompt to get on my estimate the same day within a couple hrs of it showing up at there south shop. Great service very informative and prompt response to my estimate. Would recommend to anyone. read less
The people in this shop are one of the things that makes Lincoln a great place to live. They are... read moreThe people in this shop are one of the things that makes Lincoln a great place to live. They are fair and friendly. They are real people that treat you like a genuine person Instead of just a wallet. Anytime I have need, I plan on bringing them my business. read less
I called for information and got the info that I needed quickly! Thank you!
